Frequently Asked Questions
Softwashing FAQ’s
What is the difference between soft washing and pressure washing?
Soft washing uses low-pressure water and specialized cleaning solutions to clean delicate surfaces like roofs and siding without causing damage. Pressure washing uses high-pressure water and is best for harder surfaces like concrete and brick.
Will soft washing remove black streaks on my roof?
Yes, soft washing is highly effective at removing black streaks caused by algae (Gloeocapsa magma) and restoring the roof’s appearance.
Is soft washing safe for my roof shingles?
Yes, soft washing is the safest method for cleaning roof shingles as it prevents the granule loss that can occur with pressure washing.
How long will the results of soft washing last?
Results can last 1-3 years depending on the environment, such as nearby trees, shade, and weather conditions.
What chemicals do you use for soft washing?.
We use eco-friendly, biodegradable cleaning solutions designed to remove dirt, algae, moss, and mildew effectively while being safe for your home and landscaping.
Do you recommend soft washing for all exterior surfaces?
Soft washing is perfect for roofs, siding, and decks. For hard surfaces like driveways, we recommend pressure washing.
Pressure Washing FAQ’s
Can pressure washing damage my property?
When performed by professionals like us, pressure washing is safe for suitable surfaces. We adjust the pressure to match the surface, preventing damage.
Do you use hot or cold water for pressure washing?
We use both, depending on the job. Hot water is ideal for removing grease and oil stains, while cold water works well for general cleaning.
Do you clean commercial properties?
Absolutely! We provide pressure washing for commercial buildings, parking lots, sidewalks, and other public spaces.
How often should I pressure wash my driveway or patio?
Once a year is ideal for maintenance, but high-traffic areas may need cleaning more frequently.
Gutter Cleaning
What happens if I don’t clean my gutters regularly?
Clogged gutters can lead to water damage, foundation issues, roof leaks, and even pest infestations. Regular cleaning is essential to prevent these problems.
Do you check for gutter damage during cleaning?
Yes, while cleaning your gutters, we inspect them for signs of damage, sagging, or leaks and can recommend repairs if needed.
How do you dispose of gutter debris?
All debris is collected and disposed of responsibly, leaving your property clean and tidy.
Can you install gutter guards?
Yes, we can install gutter guards to help reduce the frequency of gutter cleaning and prevent clogs
Do you clean downspouts as well?
Yes, we ensure that all downspouts are cleared and functioning properly during the cleaning process.
General Questions
Are your services insured and licensed?
Yes, Deco Exterior Maintenance is fully licensed and insured, providing peace of mind while we work on your property.
What areas do you serve?
We proudly serve The whole sunshine coast and are committed to supporting our local community.
Do you offer maintenance packages?
Yes, we offer customizable maintenance packages to keep your property looking its best year-round. Contact us for more details!
How do I get an estimate?
A: Simply fill out the contact form on our website, email us, or call 604-740-1345, and we’ll provide a free, no-obligation estimate.
Do you offer eco-friendly cleaning options?
Yes, we prioritize the use of biodegradable and environmentally safe cleaning products for all our services.